UNITED STATES SHIPPING
PLEASE NOTE: IF WE RECEIVE A REFUSED, UN-OPENED PACKAGE, ANY RETURN SHIPPING FEES WILL BE DEDUCTED FROM YOUR REFUND.
PLEASE NOTE: IF WE RECEIVE A REFUSED, UN-OPENED PACKAGE, THE RETURN SHIPPING FEES WILL BE DEDUCTED FROM YOUR REFUND.
MAIL and PHONE ORDERS (U.S. Only)
If you live in the United States, you can print an Offline Order Form and Mail your order to Sobol Enterprises, the distributor of the Comfort Cape™.
Phone orders can be made by calling us at 843-347-0167 between the hours listed below. If you receive our voice mail, please leave your full name and phone number with area code so we can return your call.
U.S. Central Time
30 Day Return Policy
If you would like to return your Comfort Cape™ and it is not damaged, we will refund your payment (excluding shipping & handling) if you return your cape within 30 days of your purchase date. Please contact us if you would like to return your cape.NOTE: If you refuse acceptance of the shipment, we may be charged a return fee and shipping fee from the shipping service. These fees will be deducted from your refund.
One Year Warranty
The Comfort Cape™ is constructed of durable, soft and highly flexible materials. Since they are hand-made, minor differences may be noticed. With frequent use, your cape will soften even more than it is already. This will not affect performance. Some users have claimed the Comfort Cape™ works better with age. When used according to instructions, the Comfort Cape™ is warranted for one year from the date of purchase against defects in materials and workmanship. Your Comfort Cape™ will be repaired or replaced at our option. Please keep a copy of your receipt as proof-of-purchase.
Your information is kept private and is not given or sold to any other companies. We may contact you from time to time with important information or offers, but you always have the option to be removed from these lists. We do not have access to your credit card information once it is processed through our shopping cart. Any credit card information that we collect through a phone or mail order is destroyed after your credit card transaction is processed.